Movie House International, referred to in this Privacy Policy as “Movie House,” “we,” “our,” or “us,” provides the Movie House Scanner mobile application.
Movie House Scanner is used by authorized event personnel to validate tickets, prevent duplicate entry, and manage event check-in. This Privacy Policy explains what information may be processed, how it is used, and how it is protected.
1. Information We Collect
Staff Account Information
- Staff name and email address
- Staff role, account identifier, and assigned permissions
- Authentication and security information
Ticket and Attendee Information
- Ticket number, QR-code value, or supported barcode value
- Attendee name and ticket type
- Event, venue, entry gate, ticket status, and order reference
- Purchase information required to validate admission
Scan and Check-In Information
- Scan result, date, and time
- Selected event, venue, and entry gate
- Staff member who completed the scan
- Whether the ticket was valid, invalid, cancelled, or already used
- Check-in confirmation status
Technical Information
- Device type, operating-system version, and app version
- IP address and login activity
- Error, diagnostic, and security information
2. Camera Permission
Movie House Scanner uses the device camera only to read QR codes and supported ticket barcodes. The application does not intentionally save camera photos, record videos, or upload camera images.
Camera permission can be disabled in the device settings. Camera scanning will not work when access is disabled, but manual ticket entry may remain available.
3. How We Use Information
- Authenticate authorized staff and verify scanner permissions
- Validate tickets and prevent duplicate entry
- Mark confirmed tickets as used
- Display ticket and attendee information
- Manage event and venue access
- Maintain scan history and event-entry reports
- Investigate invalid, suspicious, or unauthorized scans
- Improve application security, performance, and reliability
- Provide technical support and meet legal obligations
4. Legal Basis for Processing
Depending on the applicable jurisdiction, information may be processed because it is necessary to provide ticket-validation services, support legitimate event-security interests, prevent fraud, meet contractual or legal obligations, or because consent has been provided where required.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards, which may include secure authentication, role-based permissions, encrypted HTTPS communication, protected server infrastructure, access logging, monitoring, and regular updates.
No electronic storage or transmission method can be guaranteed to be completely secure.
7. Data Retention
Staff-account, ticket-validation, and scan-history information may be retained only as long as reasonably necessary for event operations, reporting, fraud prevention, security investigations, legal obligations, dispute resolution, and operational records.
8. Data Access, Correction, and Deletion
Authorized staff may request access to, correction of, or deletion of eligible personal information. Some records may be retained where required for security, legal compliance, event audits, fraud prevention, or legitimate operational purposes.
9. Staff Accounts
Movie House Scanner does not provide public customer registration. Staff accounts are created or assigned by authorized administrators or event organizers.
- Keep login credentials confidential
- Do not share staff accounts
- Log out from shared devices
- Report suspected unauthorized access
- Use only assigned roles and permissions
10. Children’s Privacy
Movie House Scanner is a professional staff tool and is not directed toward children. It is not intended for anyone below the minimum legal age required to work or volunteer at an event in their jurisdiction.
11. International Data Processing
Information may be processed in countries where Movie House International or its service providers operate. Appropriate safeguards will be used where required by law.
12. Third-Party Services
The application may use third-party services for hosting, notifications, security, diagnostics, or performance. These providers may process limited information according to their agreements and privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy when application features, data practices, security requirements, legal requirements, or third-party services change. The effective date at the top of this page will be updated when material changes are made.
14. Contact Us
For privacy questions, data requests, or support, contact Movie House International.