Privacy Policy

Movie House International respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, register for events, or otherwise interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Billing address
• Account login information
• Other information you voluntarily provide

Payment Information

Payment information may be collected and processed by third-party payment providers. Movie House International does not store your complete payment card information.

Event and Ticketing Information

• Events viewed
• Tickets purchased
• Digital tickets and QR codes issued
• Venue check-ins
• Seating selections, when applicable
• Transaction and order history

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookie information
• Website activity and usage data

2. How We Use Your Information

We may use your information to:

• Process ticket purchases and other transactions
• Deliver digital tickets and QR codes
• Verify admission and event check-in
• Send order confirmations and event updates
• Notify you of cancellations, postponements, or schedule changes
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Maintain platform and event security
• Comply with legal obligations
• Send promotional communications when permitted

3. Payment Processing

Movie House International does not store complete payment card numbers or card security codes. Payments are processed through third-party payment providers that maintain their own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Maintain account and session functionality
• Improve website performance
• Analyze website traffic and usage
• Enhance the customer experience
• Support security and fraud prevention

You may be able to disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

5. Marketing Communications

When permitted by law, we may send information about upcoming events, film screenings, venue announcements, promotions, and special offers.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. Transactional communications related to purchases, tickets, or event changes may still be sent.

6. How We Share Information

We do not sell your personal information. We may share information with parties that assist us in operating our website and providing our services, including:

• Payment processors
• Event organizers and promoters
• Venue partners
• Ticketing, hosting, and technology providers
• Email and customer communication providers
• Security and fraud-prevention providers
• Professional advisers
• Government agencies or law-enforcement authorities when legally required

We may also disclose information when necessary to protect the rights, property, safety, or security of Movie House International, our customers, event attendees, or others.

7. Event Organizers and Venue Partners

When you purchase a ticket or register for an event, certain information may be shared with the applicable event organizer or venue so that they can manage admission, provide event-related services, communicate important updates, and operate the event.

Event organizers and venues may have their own privacy practices. Movie House International is not responsible for how independent organizers or venues use information outside the services we provide.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

No website, payment system, or data transmission method can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain transaction and event records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain information
• Opt out of promotional communications
• Restrict or object to certain uses of your information

To submit a privacy-related request, contact us using the information listed below. We may need to verify your identity before completing your request.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can review and address the matter.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, venues, or event organizers. We are not responsible for the content, security, or privacy practices of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will become effective when the revised policy is posted on our website. The Effective Date at the top of this page will indicate when the policy was last updated.

14. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Movie House International
208 New Castle Avenue
New Castle, Delaware 19720
Email: jamesg@moviehouse.me
Website: moviehouse.me